Cancellation & Refund Policy
1. Introduction
At Best Deals Flight, we are committed to providing a clear and transparent booking experience. This Cancellation & Refund Policy outlines how cancellations, modifications, and refunds are processed when you book a flight through our platform.
2. Role of Our Platform
We act as a trusted intermediary between travelers and airline partners. All bookings made through our website are processed directly with the respective airline or travel provider. Therefore, any cancellations or refunds are governed by the airline’s individual terms and conditions.
3. Cancellation by the User
- To cancel your booking, please submit a cancellation request through our website or contact our customer support team.
- Cancellation fees, if applicable, are determined by the airline or travel provider’s policy.
- Some fares may be non-refundable or eligible only for partial refunds, depending on the fare rules.
- Service fees charged by Best Deals Flight (if any) are non-refundable once the booking is confirmed.
4. Refund Process
- Once your cancellation is confirmed, we coordinate with the airline to initiate your refund request.
- If approved by the airline, the refund will be processed to your original method of payment.
- Refund processing times vary by airline and may take between 7 to 21 business days.
- Best Deals Flight is not responsible for delays caused by airlines, banks, or payment gateways.
5. Modification or Rescheduling
- If you wish to modify your booking (such as changing travel dates, times, or destinations), it will be processed according to the airline’s rescheduling policy.
- Additional charges or fare differences may apply based on the updated travel details.
6. Cancellations by the Airline
- In cases where the airline cancels, delays, or reschedules a flight, the airline’s refund or rebooking policy will apply.
- Best Deals Flight will assist you in coordinating with the airline to process your refund or reschedule request.
7. No-Show Policy
If a passenger fails to board or check in for their flight without prior cancellation, it will be treated as a “no-show.” No refunds or credits will be issued in such cases as per the airline’s policy.
8. Contact Us
For any questions or support related to cancellations and refunds, our customer care team is here to help: